Privacy policy

Last updated: 3 October 2026

1. Who is responsible for your data

Akademija MASOK, Stojana Ljubića 9, 16000 Leskovac, Serbia. For any questions about your personal data, email us at n.banda@masok.eu.

2. What data we collect

When you fill in a form on this website, we collect the information you enter: your name, email address, phone number, chosen course, message and, for applications, your CV or other attached document. For company inquiries we also collect the company name, number of participants and preferred date.

On every visit, our hosting provider automatically logs technical data (IP address, browser type, time of access) to keep the website secure and working.

3. Why we process your data and on what legal basis

• Handling course applications and answering inquiries – based on your consent and on steps taken at your request before entering into a contract (Art. 12 of the Serbian Law on Personal Data Protection; Art. 6(1)(a) and (b) GDPR).
• Website security and operation – based on our legitimate interest.

We never sell your data or use it for advertising.

4. Who has access to your data

The website and form submissions are stored by Netlify, Inc. (USA), which provides hosting and form processing for us. Transfers to the USA are protected by appropriate safeguards (such as the EU Standard Contractual Clauses). Only authorized MASOK Academy staff can access applications.

5. How long we keep your data

Applications from candidates who do not enroll are kept for up to 12 months after the enrollment period ends, and inquiries for up to 24 months, unless the law requires longer. After that, the data is deleted.

6. Cookies

This website does not use cookies or any tracking or analytics tools. Fonts are served from our own server. If you click external links (Google Maps, Google Forms, Facebook, LinkedIn), those services' privacy policies apply.

7. Your rights

You have the right to access, correct and delete your data, to restrict processing, to data portability and to object to processing, and you can withdraw your consent at any time without affecting the lawfulness of earlier processing. Send your request to n.banda@masok.eu.

If you believe your data is processed unlawfully, you can lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).